Frequently Asked Questions

Questions about our products

Here at Sun Kissed and Co, we create fine fragrance to home and body.

Don’t forget to check out our sunshine-filled merch, too. From t-shirts to scrunchies and stickers, our merch makes a fantastic gift for someone who matters to you (or a cheeky self-love present for yourself).

Yes. All of our products and packaging is sustainable. We even reuse packaging when we can!

One of our main missions is to play an active role in reversing the damage caused to nature by humans. So, not only are all our products sustainable, but by placing an order with us, you’re fighting against deforestation. With every order, we’ll plant a tree in your honor.

All of our products are 100% vegan and cruelty-free. No matter your lifestyle, you can rest assured that everything is totally planet-friendly.

We’re 100% committed to helping the world heal. So, our packaging is totally eco-friendly, being made with sustainable materials like paper tape and kraft boxes. Everything you receive from us is either recyclable, compostable, biodegradable, or reusable.

We both want you to get your hands on the perfect product. So, while we’ll do everything we can to restock as soon as we’re running low, sales and new releases quite literally fly off the shelves. Our advice would be to check our Instagram page where we’ll announce restock dates. Plus, you can sign up for our newsletter where you’ll be notified as soon as we’ve got exciting new releases or restocks.

We know we’re a little biased when it comes to telling the world how magical our products are (but it IS the truth.) So, head over to our Reviews page and read through what our customers thought.

Questions about our delivery

Right now, we ship all over the US and Canada. That said, we’re in the process of exploring international shipping. Make sure you sign up to our newsletter and follow us on Insta for more updates.

Usually, your order will be with you within 5-7 working days.
If you’ve grabbed yourself a heck of a deal in the sale or made sure you were one of the first to get your hands on a new product, you can expect to receive your items between 7-10 business days.

If you’ve not received your order after 10 working days (for orders delivered to the USA) or 25 days (for orders delivered outside of the USA), please get in touch so we can put an end to your package’s wonderlust and get it back to you. We also offer Route Shipping Insurance at checkout for added protection.

These products are all hand-poured and made with an enormous amount of love. Because of the nature of these products, we don’t accept any returns or issue any refunds. Before you check-out, please double-check your order to make sure you’re 100% happy.

Questions about our brand

We love it when the word gets out. Our products deserve to be flame-ous! As of right now, we’ve yet to put together an affiliate program. But watch this space. Exciting things are coming.

We’re a sucker for all things media-related. Use the contact box here to send us your deetz and we’ll get back to you as soon as we can.

Sometimes, we need to smell the products in real life! We host a heap of Sniff N’ Shops throughout the year. Check out our IRL page to check where we’ll be and when. Pop by and say “hello.” I will warn you, though, you’ll fall in love with our fragrances: big time.

When we launched Sun Kissed and Co, we knew we wanted to tackle the way we mistreat the planet. Deforestation is one of Earth’s greatest tragedies, so we’ve partnered up with One Tree Planted and Trees for The Future to repopulate the planet with trees. Every time you place an order with us - no matter how small - we’ll plant a tree somewhere in the world in your honor. So, you get all the goodness of fragrance and you’re supporting the planet on her journey back to full health.

Other than our website and Pop Up Shops, you may have snuck a peek at Sun Kissed and Co’s products in stores. Take a look at our Stockist page and Instagram for more info.

When you place an order, we’ll plant a tree in North America, Latin America, Africa, Asia, Europe, and the Pacific.

Repopulating the Earth’s trees is a key movement in restoring balance and life - in all shapes and sizes.

Hand-poured and crafted with love, all Sun Kissed and Co products are created in Sacramento, California.

Questions about special orders

Looking for something one-of-a-kind? We know that fragrance isn’t a cookie-cutter “just-slap-it-on” kind of thing. If you’re looking for something super special - a wedding fragrance or corporate gifts, for example - head over to our customization page and let us know what you’re looking for.

We’re HERE for your enthusiasm. Joining our email list is a great way to be notified of any new products and sales. Plus, you’ll grab a cheeky discount on your first order, too! Head over to our email list page to get your hands on your discount. If Instagram or TikTok is more your thing, we post all of our updates and exciting news on social media! Go ahead and check out our IG and TikTok.

Giving the gift of fragrance to someone special makes perfect scents! We offer seasonal gift sets with totally exclusive aromas. The best bit? These are completely unique and only available as part of our gift sets, making them that much more special for the people you love most. Build your own bundle here!

Get In Touch

Questions about our fragrances? Don’t be shy - get in touch today!

We do our best to get back to everyone within 3 working days, but if life is super busy (trying to juggle grad school and run a full-time business is no joke - if you know, you know), we’ll make sure to get back to you within 5 days.